How do I contact Customer Service?

Customer Service will be available starting October 7, 2015, from Realauction. Website: Website: www.realauction.com Address: 861 SW 78th Avenue, suite 102, Plantation, Florida 33324 Phone: 877.361.7325 Customer Service Email:[email protected] Office Hours: Weekdays 7 a.m. to 4 p.m. MST You may also contact the Adams County Treasurer's Office; Gina Maldonado, 720.523.6772 or email [email protected]. Our office hours are 7 a.m.

When do I have to pay for a successful bid and what happens if I don't?

Funds to cover all winning bids must be authorized on the website by November 7, 2015 by 5 p.m. MST. If payment is not posted by that time, the lien will be awarded to the next highest bidder. If you fail to pay for liens purchased, the County may revoke future bidding privileges §39-11-116, C.R.S.

What happens in case of a tie bid?

In the case of a tie, the winner will be selected at random by the auction software. The process used to select the random winner has been certified by an independent third party.

What is Proxy bidding?

On the bid screen, auction participants enter the maximum premium amount they are willing to pay. At the close of a batch when winners are determined, the system will automatically enter bids on your behalf until you are either the highest bidder OR the maximum premium dollar amount that you entered has been reached.

How does the bidding work?

On the bid screen, each auction participant enters the maximum dollar amount over the lien face amount that they are willing to pay. This dollar amount is referred to as a "premium". Bids must be entered in whole dollars (no cents). To enter a bid at face value, you would enter a $0 premium amount. At the closing of each batch, the auction software evaluates all bids and the lien is awarded to the highest bidder provided he or she has a sufficient amount of deposit with the county at that time.

When does the auction start and end?

You may register and bid after the sale site opens on October 30, 2019. All items in Batch 1 will end on November 13, 2019, at 9 a.m. MST. Each subsequent batch will end on the hour until 4 p.m. MST when the auction officially closes. If you are "live" on your computer on November 13, 2019, you will know what you have purchased at the end of each hour and may adjust your bids on any future batches. Please be aware that approximately the last two batches are mobile homes and you should carefully research these before bidding.
**All Dates Subject to Change.**

When can I start bidding?

You may begin entering your bids for any or all batches, after registering, starting October 30, 2019. This preliminary time prior to the sale is available so you may research properties and select properties of your choosing and the amount of premium you are willing to pay. You may modify your bids up to the closing hour of a batch on the closing day of the sale, November 13, 2019.
**All Dates Subject to Change. **

What is a Batch?

The liens being advertised are sold individually. However, in order to make the bidding process more manageable, the liens are divided into groups called "batches" consisting of approximately 500 liens each.